Responsible for the non-clinical aspects of the day to day operations in a medical office environment including physician offices, hospitals, nursing homes, or other health care facility.
- The financial performance of the revenue cycle
- Supervision of patient scheduling, registration, financial counseling, medical records, billing and collection, data entry and processing, and cash posting
- Promoting excellent customer service
- Develop, implement and maintain office policies and procedures
- Interview, hire and train a productive medical office team and conduct performance reviews
Knowledge of business and accounting processes usually obtained from an Associates or Bachelors degree in Business Administration, Accounting or Health Care Administration.
- Minimum of 5 to 7 years in a medical office setting.
- Two to three years in a supervisory or management position.