Tools for Medical Office

1. Clinical and Administrative Staff Tools
2. Medical Office Management Tools
3. Patient Information Tools

Clinical and Administrative Staff Tools

The success of the Medical Office begins with the success of its staff. The number one reason for poor performance is due to the lack of resources. Here are some resources to assist your staff in reaching their performance goals.

• Professional Services Billing
• Proper PHI Disposal
• Telephone Etiquette
• E-mail Etiquette
• Coding: ICD-9, CPT and HCPCS

• Health IT (HIT) Help Desk
• Quick Tips
• Medical Office Dictionary
• HIPAA Compliant Office Products

Medical Office Management Tools

Medical Office managers are responsible for the non-clinical aspects of the day to day operations in a medical office environment. Use these tools to coordinate the smooth operations of the office.

• Job Descriptions
• Policies and Procedures
• Staff Training and Development

• Financial Management
• Safety Survey Toolkit
• Prevent Costly Consultant Fees

Patient Information Tools

Offering information to your patient's about a variety of the Medical Office policies is excellent customer service. A well informed patient is a happy one. Use these tools to inform, instruct, and communicate to your patients and answer any questions they may have.

• Emergency Treatment
• Informed Consent
• Protected Health Information
• List of Things to Bring