There are some traits that are common to the most successful leaders. The first of these common traits is that a beneficial leader is a servant or one who ultimately serves a greater purpose than his or her own. In a medical office this might mean that the office manager puts the overall success and well-being of the practice as a whole ahead of their own wants and needs or that of any one employee. This can be an uncomfortable part of the job, but leaders who are consistently honest, fair, and trustworthy will find that their employees and physicians will respect and admire them for making the hard decisions when not everyone agrees.
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