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Joy Hicks

Measuring Medical Office Staff Performance

By October 3, 2011

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As everyone knows, first impressions are lasting ones. The first impressions your customers receive about your medical practice are often from your office staff making them crucial to the success of your organization.

How well they perform can provide the information necessary for determining many elements of the medical office including how well the entire organization is performing, where opportunities for improvement exists and what areas are performing at or above expectations. Read more: Measuring Medical Office Staff Performance

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